the shine way
Here at Shine we pride ourselves on our high level of customer satisfaction and our ability to provide you with quality products.
We believe you will be delighted with your experience at Shine. However if you feel that we have fallen short in any area we will work with you until you are 100% happy with the result. We recommend if you have any issues to contact us as soon as possible.
We guarantee full replacement on all faulty products if returned within 14 days of the purchase date.
The Shine Service Guarantee
You will receive a consultation with your stylist before your appointment.
You will feel assured that we understand what it is that you want.
Your stylist will keep you updated throughout so you are aware of the progress.
Your comfort is very important to us so complimentary refreshments will be provided.
You will be treated with respect by all staff at Shine.
You will leave our salon feeling like a whole new you!